Medication is likely one of the most extremely regulated fields on this planet, and for good purpose — the distinction between doing a course of appropriately and incorrectly can typically be that of life or dying.
However consider the many individuals concerned in offering care at hospitals: it’s not simply docs and nurses, but additionally the whole medical help workers who deal with affected person information, tools, and get rid of medical waste. All of them must be following the foundations and greatest practices to make sure the hospital stays a protected and wholesome place to work, administer, and obtain care. But every job obligation and division has its personal listing of steerage and greatest practices to observe — typically siloed away in numerous purposes like SharePoint, SmartVault, Docuware or others.
For New York Metropolis AI startup C8 Well being, that disconnect isn’t simply an inconvenience — it’s a $345 billion drawback.
“When I began practicing medicine, I was shocked by how hard it was to access the information I needed,” mentioned Dr. Ido Zamberg, an anesthesiologist and C8’s Chief Medical Officer, in a latest video name interview with VentureBeat. “In a field so knowledge-intensive, it felt absurd to have to search across 10 or 15 different systems just to find an answer.”
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Now, the New York-based startup that originally centered on offering anesthesiologists with information to place individuals underneath is betting that its AI-powered chatbot and information platform, constructed to carry construction and immediacy to medical greatest practices, can remedy it.
“Our platform ensures knowledge is always accessible — whether on mobile, desktop, or within the Electronic Medical Records (EMR) — so clinicians don’t waste time hunting across 20 systems,” mentioned CEO and co-founder Galia Rosen Schwarz in the identical interview.
Backed by a recent $12 million Sequence A spherical led by Team8, with 10D and Vertex Ventures additionally taking part, the corporate plans to scale up deployments and broaden its attain throughout the U.S. healthcare system.
Funding to develop
The newly introduced funding brings C8 Well being’s whole raised to $18 million.
In response to Rosen Schwarz, the capital will go towards increasing the crew, refining the product, and assembly the rising demand amongst hospital methods searching for a greater option to ship on their very own requirements of care.
Based in 2022, the corporate is targeted squarely on one of the crucial persistent challenges in healthcare: making certain that evidence-based greatest practices really make it into the arms of these delivering care — no matter whether or not they’re on evening shift, rotating in from one other facility, or simply beginning their residency.
“In many hospitals, protocols are still printed out and taped to the walls,” mentioned Zamberg. “Stakeholders know no one has time to dig through software to find them. It’s that rudimentary.”
Zamberg, a skilled doctor and former software program engineer, constructed the primary model of C8 Well being as a workaround to this problem in his personal division. However he and the corporate’s different management noticed the issue went far past the anesthesiology division.
As Rosen Schwarz put it: “I interviewed over 100 health professionals in the U.S. and Switzerland, and it became clear how massive this problem was — the impact on both providers and patients was undeniable.”
Little shock, then C8’s software shortly unfold, first to 13,000 staff throughout 5 hospitals in Switzerland, after which on to greater than 100 hospitals throughout the U.S., with purchasers together with Dartmouth Well being, Mount Sinai, MetroHealth, and the College of Texas Medical Department.
A Crimson Panda avatar gives recommendations with out prompting
C8 Well being’s platform goals to centralize each piece of medical steerage—insurance policies, protocols, tips, academic supplies—and make it immediately accessible in a format tailor-made to the clinician’s position, division, and even each day schedule.
The system is out there by way of cell, desktop, and immediately inside EMRs, permitting hospital workers to interact with it within the stream of their work. A pleasant pink panda avatar serves up the information from the group’s personal siloed databases, full with citations to the underlying information sources, information, and paperwork.
The system doesn’t simply watch for customers to question. Primarily based on behavioral patterns, schedule knowledge, and institutional context, it might proactively floor related protocols earlier than a scheduled process, or ship focused high quality reminders if a person’s efficiency metrics are slipping.
“We don’t just let users search,” Rosen Schwartz defined. “We proactively push the right content to the right person, at the right time—based on their role, behavior, and what others like them are doing.”
Early affect earns rave evaluations
In every deployment, the corporate experiences clinician adoption charges above 90% inside three to 6 months—a notable achievement in a sector the place new software program instruments typically battle to realize traction.
After deployment, over 750 information objects have been centralized, each day engagement hit 3.49 views per person, and almost 90% of that exercise got here from cell gadgets.
Actual-time suggestions and efficiency monitoring
Considered one of C8’s defining options is its capability to combine efficiency knowledge into the identical expertise clinicians use to entry information.
By dashboards and metrics tied to particular procedures, customers can see how their efficiency stacks up towards division objectives—and obtain steerage to assist enhance it.
“A clinician can see tomorrow’s cases, who they’re working with, the relevant best practices, their quality performance, and how to improve—all in one interface,” Zamberg mentioned.
Dr. Brian Masel, Chief of Pediatric Anesthesiology at UTMB, famous that this type of real-time, individualized suggestions may shift how hospitals strategy high quality enchancment.
As an alternative of counting on retrospective administrative experiences, suppliers can now have interaction with their very own efficiency knowledge within the second, with clear suggestions on find out how to enhance.
Constructed to deal with healthcare’s distinctive complexities
Not like generic enterprise software program, C8 was constructed particularly for the fragmented and time-sensitive setting of recent healthcare. The platform’s backend makes use of general-purpose LLMs, however all knowledge ingestion, cleansing, structuring, and formatting is proprietary—designed to make medical information simple to entry, reliable, and related.
“Our assistant distinguishes between a policy, a protocol, educational material, or a national guideline,” mentioned Zamberg. “It’s tailored to each user’s role, training level, and department.”
Rosen Schwarz additionally emphasised the breadth and adaptability of the platform: “We built proprietary systems to ingest and structure any type of content—PDFs, videos, scanned docs—so clinicians can get clear, actionable answers without information overload.”
Progress and system integration
With the brand new funding, C8 plans to deepen its relationships inside present hospital purchasers and develop to broader system-level deployments.
Dartmouth Well being, for instance, is already utilizing the platform to bridge greatest practices throughout its principal campus and satellite tv for pc areas.
Whereas the corporate stays centered on hospitals for now, Rosen Schwarz says they see clear alternatives to increase the platform into outpatient and pressing care settings, the place fragmented entry to information stays a big barrier to constant care supply.
“Clinicians need knowledge instantly, often at 3 a.m. in the OR,” she mentioned. “They don’t have time to wonder which app or drive might have the answer—that delay can lead to errors.”
Sarit Firon, Managing Associate at lead investor Team8, mentioned the platform’s traction with clinicians is an indication that C8 is fixing an actual ache level. In her view, the corporate is well-positioned to develop into a foundational layer in how care high quality is managed and improved.
As medical workflows develop into extra advanced and staffing extra fluid, C8 Well being is betting that higher entry to institutional information isn’t simply useful—it’s important.
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