Airlines and Airplanes
At Least 68 Dead After Plane Crashes in Nepal
A plane carrying 68 passengers and four crew members crashed in the city of Pokhara, Nepal, on Sunday while trying to land. At least 68 were killed, according to the airline operating the plane and the country’s Civil Aviation Authority. The ATR-72 plane, a twin-engine propeller model manufactured more than 15 years ago, was being […]
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Cloud ‘Shot Up’ Just Before Severe Turbulence Struck, Report Says
A Hawaiian Airlines pilot said that a cloud “shot up” like a smoke plume just before the airplane experienced severe turbulence that injured 25 people last month, according to a preliminary report by federal investigators. The National Transportation Safety Board said in the report that the captain of the flight reported that conditions were “smooth […]
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Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Your unions say that for years, Southwest has been too focused on investors and hasn’t invested enough in the operation. What’s your response to that criticism? I’ve been asked a lot about whether we have antiquated technology. We spend a billion dollars a year on technology here at Southwest. And, like every company, there are […]
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Help! A Check-In Agent’s Mistake Made Me Miss an Antarctic Cruise and I’m Out $17,000.
“While we empathize and understand that the insured’s travel was negatively impacted,” he wrote, “the plan does not cover errors made in determining travel documentation.” I begged to differ, noting that your policy covers trip delays caused by common carriers “including, but not limited to, scheduled departure and return times and actual departure and return […]
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Domestic Fliers Will Need Real ID Compliant Identification in 2023
Can I get a Real ID regardless of where I live? Real ID-compliant licenses and identification cards are now being issued in all 50 states as well as the District of Columbia and the majority of U.S. territories. American Samoa is not yet issuing them. What do I need to get a Real ID? Each […]
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20 Years at 30,000 Feet: A Flight Attendant Answers Readers’ Questions
As a flight attendant who has been on the job for 20 years, it’s easy to take my travel insights for granted — the little tips and tricks that make the journey smoother. But after watching so many passengers miss important events this summer because of airline cancellations and delays, I knew I had to […]
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Transportation Dept. Proposes Changes to Federal Policy on Flight Refunds
Amid an infuriating summer for air travel, the Department of Transportation is proposing changes to federal policy that guide flight refunds, providing more recourse for passengers when airlines cancel flights or significantly alter a flight’s schedule, route or seat categories. The rule, which the agency will decide on after a 90-day public comment period closes, […]
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How a Flight Attendant Became a Funeral Planner in the Covid Era
HONG KONG — Before she became a funeral planner, Connie Wong was a flight attendant for a Hong Kong airline. The sudden end of a career she had cherished for six years brought its own kind of grief, she said. It was one of many such losses experienced by residents of the Chinese territory. Hong […]
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What Can You Travel With in Your Carry-On Luggage?
Elyse Welles was traveling from Athens to Newark this spring when it finally happened: She was pulled aside for an additional security screening at her gate. After some time searching through Ms. Welles’s backpack, the agent eventually grabbed a bullet-shaped vibrator from the bag and brandished it in the air. “Is this an e-cigarette?” the […]
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