Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Your unions say that for years, Southwest has been too focused on…
Help! A Check-In Agent’s Mistake Made Me Miss an Antarctic Cruise and I’m Out $17,000.
“While we empathize and understand that the insured’s travel was negatively impacted,”…
How Wish Built (and Fumbled) a Dollar Store for the Internet
Consumers have complained to the Better Business Bureau about Wish products that…
Thefts, Fraud and Lawsuits at the World’s Biggest NFT Marketplace
Chris Chapman used to own one of the most valuable commodities in…
Help! The Airline Changed My Flight Itinerary (for the Worse)
Dear Tripped Up,My question is about airlines switching itineraries, a huge frustration…
What to Do When Airlines Cancel Travel Vouchers
But airlines are now beginning to scale back their promises. “These companies…
A Nation on Hold Wants to Speak With a Manager
“He kept shouting, ‘The governor said we no longer have to wear…
