Delays (Transportation)
Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Your unions say that for years, Southwest has been too focused on investors and hasn’t invested enough in the operation. What’s your response to that criticism? I’ve been asked a lot about whether we have antiquated technology. We spend a billion dollars a year on technology here at Southwest. And, like every company, there are […]
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Transportation Dept. Proposes Changes to Federal Policy on Flight Refunds
Amid an infuriating summer for air travel, the Department of Transportation is proposing changes to federal policy that guide flight refunds, providing more recourse for passengers when airlines cancel flights or significantly alter a flight’s schedule, route or seat categories. The rule, which the agency will decide on after a 90-day public comment period closes, […]
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Woman Opens Fire at Dallas Love Field and Is Shot and Arrested
A 37-year-old woman was taken into custody on Monday after she fired several rounds inside Dallas Love Field Airport in Texas and was shot and injured by a police officer, the authorities said. No other injuries were reported, the police said, but the shooting sent travelers scrambling for cover and delayed several flights. The woman […]
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Passengers Sigh as Heathrow Caps Numbers to Head Off ‘Airmageddon’
She felt sympathy for ground-staff workers, she said, but the experience had only confirmed to her that she and her husband had made the right choice to avoid traveling this summer. “Maybe next year,” she said. “Definitely not this year.” Past the security lines, which took about an hour at midday on Wednesday, the crowds […]
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A Flight Attendant’s Tips on Surviving Travel Now
Twenty years ago, with my life at a serious crossroads, I applied to every single airline, and a few months later I was officially a flight attendant. I loved my new job, and it came with a completely new and exciting life. But I didn’t sign up for what travel is like this summer. The […]
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What to Know About Flight Delays and Cancellations This Summer
More people flew out of airports in the United States on Sunday — 2.46 million according to the Transportation Security Administration — than on any other day so far this year. Thursday and Friday going into this Fourth of July holiday are expected to be even busier, with Hopper, a travel booking app, predicting that […]
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How Travelers to Europe Can Deal With the Summer’s Chaos
Adding to the upheaval, aviation workers in Europe have held strikes in recent weeks, demanding better working conditions and higher salaries to help ease the burden of soaring inflation. Paris Charles de Gaulle airport canceled more than 100 flights on Thursday after its union announced a walkout demanding a 300-euro monthly pay raise for all […]
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Stranded Drivers Are Freed After 24-Hour Snowy Ordeal on I-95 in Virginia
The Virginia State Police said they had not received any reports of injuries or deaths related to the storm, but the authorities around the Mid-Atlantic said it had caused at least five deaths. Winter Storms in the United States From the East Coast to the Western U.S., a barrage of winter storms has wreaked havoc across […]
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Air Travel Is No Holiday as Covid-19 and Winter Storms Cancel Flights
Airlines may have thought their pandemic troubles were behind them in the fall as a coronavirus wave subsided and travelers increasingly took to the skies. But a new virus surge and winter storms have left the carriers and their passengers in a holiday mess. Heading into the New Year’s weekend, when return flights will produce […]
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