Frequent Flier Programs

What to Do When Airlines Cancel Travel Vouchers

But airlines are now beginning to scale back their promises. “These companies are first and foremost businesses and at some point need to look at the economics of having these liabilities out there,” he said, referring to those miles and vouchers. But, he added, they needed to do so fairly, with clearly communicated policies and […]

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The Best Time to Use Your Airline Points and Miles

Frances Meredith of Raleigh, N.C. used a branded American Airlines credit card for everything from groceries to medical expenses during the pandemic, piling up points with nowhere to spend them. That meant she had plenty to redeem when her family of four decided it was time for a winter getaway to Miami. Although the seats […]

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Talking Points With … Who Else? The Points Guy

Brian Kelly, the founder of The Points Guy, a website devoted to maximizing credit card, airline and hotel loyalty points, was 12 in 1996 when he booked his first free trip, using his father’s points to arrange for the family of six to vacation in the Cayman Islands. Later, working as a recruiter for an […]

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Earning Frequent Flier Miles Gets Harder and Easier

“People who fly occasionally and are price-conscious don’t care about earning miles on an airline. They care about costs and flexibility,” said Chris Lopinto, the co-founder and president of ExpertFlyer, a service that helps users find better seats, upgrades and awards on airplanes. “The bet is that people will appreciate the cancellation minus 100 bucks […]

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