Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Your unions say that for years, Southwest has been too focused on…
Airline Pilots Seek Big Raises, and Broader Changes
Staffing shortages, bad weather, high fuel prices and runaway inflation — airlines…
Southwest and JetBlue Expect Higher Second-Quarter Revenues as Travel Booms
The travel rebound is shaping up to be even stronger than airlines…
Help! The Airline Changed My Flight Itinerary (for the Worse)
Dear Tripped Up,My question is about airlines switching itineraries, a huge frustration…
Which U.S. Airlines Dropped Their Mask Mandate
After a federal judge struck down a nationwide mask requirement for airplanes,…
Airlines Cancel Hundreds More Flights as Virus Scrambles Air Travel
Over 1,000 flights in the United States, and thousands more globally, were…
Southwest C.E.O. Tests Positive for Coronavirus After Senate Hearing
The chief executive of Southwest Airlines, Gary Kelly, tested positive for the…
Thanksgiving Holiday Travel Will Test Airlines
Widespread flight cancellations. Excruciating waits for customer service. Unruly passengers.And that was…
